Thank you for visiting our website. We hope you have found the information on this website of interest and benefit to you. We would be interested in hearing from you should you have any questions about our organization, or pertaining to collection practices and procedures.

You play an important part in helping us maintain the high standards of our Association. Our members are interested in your satisfaction with their services. If for any reason you are dissatisfied with the services of any of our members and have not received a satisfactory response, please let us know. We will try to resolve the matter to your satisfaction.

If for any reason you believe a member has violated the Association's Code of Ethics in dealing with you or your customer, we urge you to let us know. Please click here to file a complaint. It will be promptly submitted to the Executive Director, who will shortly be in contact with you. If you prefer to call the Executive Director she can be reached at
847-907-4670 during business hours of 9:00 AM to 5:00 PM Central Time, Monday to Friday.

For Free Literature, Click here! If you have any further questions, you may contact:
 
Annette Waggoner
Executive Director
Commercial Collection Agency Association
P.O. Box 142
Arlington Heights, IL 60006-0142
Phone: 847-907-4670
Fax: 847-496-7360
 
 

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