COMMERCIAL
COLLECTION AGENCY ASSOCIATION
COMMERCIAL
LAW LEAGUE OF
AMERICA
Date:
January 25, 2005
Contact:
Emil Hartleb,
Exec
utive Director, Commercial Collection Agency
Association,
P. O. Box 205
,
Cedar Grove
,
NJ
07009-0205
. Telephone:
(973) 239-0721, Fax: (973) 239-5017.
E-mail: ehartleb@ccaacollect.com
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COMMERCIAL
COLLECTION AGENCY ASSOCIATION (CCAA) of
the Commercial Law League of
America
(
CLLA
) announces Certified Collection Professional Program.
The
Commercial Collection Agency Association (CCAA)
announced today its Certified Collection Professional
Program.
Emil
Hartleb, Executive Director of CCAA, said, “This
program will provide CCAA members with a cost-effective
vehicle for educating their professional employees.
The program is quite comprehensive covering all
aspects of the commercial collection industry.
Successful completion of this program will result
in knowledgeable professionals who have an excellent
grasp of the workings of the commercial collection
industry. It
is an excellent program for developing top notch
collectors as well as candidates for supervision and
management positions within the industry.”
Hartleb
further stated that the program is also an excellent
employee recognition vehicle for CCAA members.
He said, “In the highly charged collection
environment agencies are always striving to recognize
those who have excelled.
This program is an effective way of doing
that.”
CLLA
Certification, administered by the CCAA, has become an
important imprimatur in the commercial collection
industry. Credit
grantors look to the
CLLA
Certification as an important requirement in selecting
an agency. Hartleb
said, “It is CCAA’s goal to build on that reputation
and to achieve for the Certified Collection Professional
Program the same recognition and confidence as the
CLLA
agency certification.
The same high standards of excellence that credit
grantors have come to expect from CCAA will be applied
to this program.”
In
the near future, the following logos will become
important “marks of a professional” in the
commercial collection industry:
And CCAA members will shortly be displaying the
following show of support for this program:
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The
Commercial Collection Agency Association (CCAA) is an
association of 102 commercial collection agencies that
have been CERTIFIED by the Commercial Law League of
America. They
represent the leaders in the commercial collection
industry, handling about sixty-five percent of the
commercial accounts placed for collection.
The Commercial Law League of
America
is the nation’s oldest creditors’ rights
organization, founded in 1895.
Members
of the CCAA subscribe to a strict Code of Ethics and
undergo an intensive and continuing certification
process. For
more information on CCAA, the certification process and
its members, go to the Website: www.ccaacollect.com
or call Emil Hartleb at (973) 239-0721.
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