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When
all modules are completed,
the employee takes the
appropriate certification
test and if they pass are
awarded a Certificate and
also presented with the
Certified Collection
Professional’s ‘Mark
of A Professional’
lapel pin.
The
Certified Collection
Professional’s achievement
is further recognized by
his/her name being listed in
an Honor Roll on the CCAA
Website.
The individual
awarded the Certified
Collection Professional
(CCP) designation may use
that designation on their
business cards.
A
similar process applies to
the Senior Certified
Collection Professional
program.
The individual
awarded the Senior
Collection Professional
(SCCP) designation may use
that designation on their
business cards
ELIGIBILITY
This
program is opened to all
employees of CCAA member
agencies.
CERTIFICATION
EXAMINATION
The
candidate for Certified
Collection Professional will
have 180 days from the date
of registration to complete
the course work and take the
certification examination.
The same process applies to
the Senior Collection
Professional program.
CERTIFICATION
When
the employee successfully
completes the certification
exam they are awarded a
Certificate and presented
with a Mark of a
Professional lapel pin.
The Certificate is
issued to the employee and
also bears the name of the
CCAA Certified agency.
DURATION
OF CERTIFICATION
Certification
remains in effect for three
years.
Within ninety days of
the expiration of the three
years, the Certified
Collection Professional is
required to take the test
for recertification.
MEMBER
SUPPORT OF THE PROGRAM
Members
who have 65% or more of
their collection staff
certified under this program
shall be eligible to use the
logo showing support of the
Certified Collector Program
on their letterhead,
advertising materials or on
their websites.
The following is a
copy of the logo that will
be authorized for their use:
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